Monday, June 30, 2014

Windows Experience Index problem: Could not measure video playback performance (RESOLVED)

Recently I got a new AMD R5 230 video card and while running the Windows Assessment Tool, I kept on getting this error "Could not measure video playback performance".  After numerous attempts to fix this error, I stumble across a quick solution by using the Device Manager to uninstall the  the current video driver, and restarting the computer.  Once the system restarted Windows downloaded and installed its own software driver for the AMD Video card, which solved the problem.  Below is a quick tutorial on how to fix this problem.

In this video tutorial I will show you how to fix this Microsoft Windows error.


  1. The Windows Experience Index measures the capability of your computer's hardware

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